Frequently Asked Questions
Choose from a variety of thoughtfully designed floor plans, including 1-, 2- and 3-bedroom apartments or townhomes. Our 2-bedroom and 3-bedroom homes include the convenience of an in-home washer and dryer.
All of our apartment homes include a private patio.
We offer agent guide tour from Monday through Sunday. You can schedule a tour by stopping by the leasing office, booking through our online portal, or calling our office. We are also happy to accommodate walk-in visitors. Online appointments are subject to availability.
Applying is easy! Start by visiting our Floor Plans page and selecting a layout you love. Then, choose an available apartment home to apply online or in person through the leasing office. Our team is here to guide you through each step and ensure a smooth application process.
Applicants must provide the last month's paystubs, 3 bank statements, offer letter, and tax statements, as proof of income. All document must be attached as PDFs within the application. Everyone over 18 is require to apply.
Applicant must demonstrate a gross for 3 time the rent.
No, subleasing is not permitted.
Yes. All residents must maintain renter's insurance with a minimum liability coverage of $250,000 throughout the lease.
Resident will receive a renewal notice 90-days in advance. Resident can access their portal to review renewal options, make their election, and sign lease documents.
No. Our community does not offer affordable housing.
Yes. Application and administrative fees apply per adult applicant and home. A security deposit is required and is based on the results of the credit screening. We also offer security deposit alternative options for qualifying applicants, such as LeaseLock and Guarantor programs.
Our leasing team is here to make your move-in process as easy as possible. We'll guide you through each step, including setting up utilities, obtaining renter's insurance, and completing any move-in requirements. If you have any questions along the way, we're always happy to help.
To break your lease, we require a 60-day notice and a lease-break fee that is equal to 1 months of rent in renewal will be 2 months as well repay any move-in concession (if one was applied).
Residents are required to provide a 60-day written notice before moving out.
Residents must submit a 60-day written notice and forwarding address before move-out. Residents are responsible for shutting off utilities, fully vacating and cleaning the apartment, and returning all keys to the office.
Security deposit refunds are typically processed and mailed within 30 to 40 days after move-out, in accordance with state regulations and the terms of the lease agreement.
Security deposits are based on credit screening results. The required deposit is due at move-in.
Water, sewer, and trash are billed separately, though charges appear on your rent ledger each month. Electric, cable, and internet are set up and paid directly through your chosen providers.
Our preferred Wi-Fi vendor is Spectrum.
All rent is paid online through the BILT Rewards portal. You can make one-time payments or set up recurring payments for your convenience with your debit/credit card or checking account. We also offer flexible payment options through FLEX, allowing eligible residents to split rent payments into smaller installments. Residents must apply directly through FLEX, and participation is subject to FLEX approval.
Yes. Community fees include valet trash, pest control, trash service, and renter's insurance.
Complimentary parking is available for residents. Spaces are not assigned and are offered on a first-come, first-served basis.
No, there is no parking fee. Resident and guest parking are available at no additional cost.
No, there are no restrictions on overnight guests.
No. We do not offer EV charging stations on-site at this time.
Yes. We are a pet-friendly community. For details on our pet policy, please visit: https://app.petscreening.com/p/5RoHotPAAJKE
Yes. We require a one-time pet fee and a monthly pet fee per pet. For additional details on our pet policy, please contact the leasing office.
Breed and weight restrictions apply. For additional details on our pet policy, please contact our office.
Our community features a dedicated dog park where pets can run, play, and socialize. We also offer plenty of green space and walking areas throughout the property, providing a welcoming environment for both residents and pets.
Residents enjoy access to playgrounds, grilling areas, fitness center, soccer field and a dog park.
Each unit includes full-size kitchen set with refrigerator, electrical range, dishwasher, and central air conditioning. A few selected washer and dryer, and private patio.
We do not provide an on-site laundry lounge.
No designated bike storage is available at this time.
Yes. All homes are fully-wired for immediate internet service activation.
For your convenience, packages may be delivered directly to your home or a delivery location of your choosing. Please note that the leasing office is unable to accept or store packages on behalf of residents.
Yes. Visit our website to take a tour, explore floor plans, and discover your future home at your convenience through our Virtual Tour page:Â https://www.hunterspointeliving.com/virtualtour
No. Furnished homes are not available.
Our community is conveniently located near shopping centers, grocery stores, restaurants, schools, parks, major highways, Carowinds, Topgolf, and the U.S. National Whitewater Center, making it easy for residents to enjoy everyday conveniences, entertainment, and local attractions. For additional local highlights, please visit: https://www.hunterspointeliving.com/mapsanddirections
The community is conveniently located near shopping centers, hospitals, gas stations, department stores, malls, restaurants, the police station, car dealerships, and major retailers such as Walmart, Compare Food, Target, Harris Teeter and Food Lion. For additional local highlights, please visit: https://www.hunterspointeliving.com/mapsandsirections
Hunter's Pointe is located within the Mecklenburg County School district.
Creating a sense of community is important to our team! We host monthly resident events to enhance the community experience.
Yes. Quiet hours are observed daily from 10 pm to 6 am in accordance with local noise ordinances.
During business hours, noise concerns can be reported to the leasing office by phone or email. After hours, reports can be directed to our courtesy patrol service.
Hunters Pointe is a non-smoking community.
Maintenance requests can be submitted online through the resident portal. To report maintenance emergencies, call the leasing office. 24-hour emergency maintenance is on-call to assist you.
Emergency issues are addressed immediately. Examples include flooding, AC in extreme conditions, and electricity. Non-emergency calls are addressed between 24-48 hours.
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Our team is always ready to answer your questions.